When combatting fraud, you will need to look closely at how payment details are collected. In the world of online payments, most payment details are captured via a webpage rather then dealing directly with an employee.
This presents a risk as this can increase the chance that a customer might be deceptive with their transaction. While the exact measures you can take will vary and depend on your business model, here are 2 common examples where you can put safe guards in place to prevent fraud.
- If all your customers are required to register with you before transacting, you can add a login prior to the payment.
- In the event your payment page is open for anyone to access, you can look at adding reCaptcha to prevent automated bot attacks.