You can cancel any existing recurring payment schedule up until the day before the next scheduled payment is due.
1. Click View followed by Customers to access the "Customer" page.
2. Search for the Customer #, name or any additional criteria to locate your customer.
3. From the "Actions" drop-down menu select Recurring Payments
The existing recurring schedule will populate below.
4. Click Cancel Recurring Payment and confirm as prompted
5. A timestamp appears below to confirm this is completed
