Payments

Single Payments

• How do I submit a single payment using BackOffice?
• Can I cancel a payment after processing it?
• What is the difference between Auth, Capture and Purchase transaction types?

Recurring Payments

• How do I set up a scheduled recurring payment?
• How do I cancel a scheduled recurring payment?
• What is Defaulted Payment Management System (DPMS) and how does it work?

Payment History

• How do I search for transactions?
• How do I view transaction details?
• What is the 'Payment Channel'?
• What are transaction result codes?

Online Payments

• What is the disbursement process and how long does it take?
• What to do if you have any issues with a disbursement?
• What if my disbursement is delayed?

Batch Payments

• How do I cancel a batch?
• Do I have access to batch payments?
• What is the difference between a batch and single payment?
• How do I submit a payment batch?
• How do I view payment batches using BackOffice?
• How do I check Batch processing progress and status?

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