Account Management

Bambora decommissioning FAQs

• Can I still access support for Bambora?
• Will Bambora remain PCI-DSS compliant?
• If I do nothing, will I automatically be migrated to another payments provider?
• What will happen to my Data?
• When will the Bambora platform cease to transact?
• Why is Bambora decommissioning its platform?

User Management

• How do I create User Accounts?
• How do I modify an existing user?
• How do I reset my password?
• What are BackOffice user groups and permissions?

Online Payments

• How do I change my disbursement bank account?
• Do I need a merchant account to take online payments?
• How do I move my Bambora Online Payments account into production?

My Account

• How do I change my settlement account?
• How do I manage my bank account details for fees?
• How do I update my contact details?

Account Termination

• How do I close my Bambora account?